FAQ for Product Selection & Purchasing.
Where
is the pricing information?
Because we sell our products globally, we offer customers a choice of
currencies to purchase with. To do this, we have to adjust for
exchange rate variations. If you go to our online
ordering pages and select the product you want, you will be able
to get the correct pricing in the currency you prefer.
What's
the difference between Standard & Professional editions?
The Professional Edition gives you additional features aimed at the
documentation professional. In particular the Professional edition
gives the author access to a greater range of online output formats
and technologies. Use the Professional edition if you want to create
Help systems, or if you are creating an Intranet and want to use our
more powerful Table Of Contents Technologies.
Standard Edition gives you the same powerful republishing and
formatting tools, but is aimed at producing Web-based online
documentation. Standard Edition does not give you a choice of the TOC
technology used (it only supports the auto-sensing SmarTOC) and it
will not produce Help systems.
For more details, see the Product
Compatibility Chart
Can
I upgrade from Standard to Professional later?
Yes, but the total cost of this approach is slightly more than
purchasing the Professional Edition in the first place. You can order
your upgrade from our online
ordering pages.
I
have HDK, what should I upgrade to?
Most likely you will want to upgrade to XDK (although we call it a
X-grade). XDK will automatically upgrade your HDK projects, plus give
you access to all the latest authoring and documentation
technologies. For information about the XDK X-grade see the X-Grade
to XDK page.
However, if you are only interested in converting Word documents to
online documents (i.e. you used HDK’s Document Conversion mode), you
may choose ReWorx Pro. ReWorx gives you a very simple Wizard
interface for the conversion and formatting of Word documents into
feature-rich online documents. You can find out more at the ReWorx page.
Please note that X-grades are only available for ReWorx Professional.
Will
HDK Continue to be supported?
Yes. However, we have found there is not much more we can add to HDK
that will provide significant benefit to our customers. This means
that we intend to maintain the product and support the many thousands
of people using it. But we also would like clients to look at the
benefits of X-grading
to XDK.
I
have WebLite, what product should I upgrade to?
In most cases you would Xgrade to ReWorx Professional. It follows a
similar philosophy to WebLite but uses more advanced technology. It
is much faster, has no memory limitations and gives you access to all
the latest end-user navigation aides. You can order
your WebLite to ReWorx Professional online.
Why
would I choose RePublico?
There are very many answers to this question, so you are probably best
to ask
us directly.
In a nutshell, RePublico is our Enterprise authoring solution that is
aimed at collaborative authoring, advanced single-sourcing and
Managed Document Creation (encompassing Content Management and
Document Management).
If you have more than one author and need to control the documentation
content and writing processes, you definitely need to look at
RePublico.
You can find out more at http://www.republico.com
If
I want to create a Help system, which product do I use?
HDK, ReWorx Professional, XDK and RePublico all produce Help systems.
The answer to which one will depend on what authoring method you wish
to employ… XDK for advanced authoring, ReWorx for simple document
conversion, or RePublico for controlled collaborative authoring.
The second issue is what output format you want to support. If you need
to support the old WinHelp system, you will need HDK (please note
that in nearly all cases WinHelp can be replaced with HTML Help). You
will also need HDK if you are using an older version of Word to
author with (see Product
Compatibility Chart).
What's
the difference between 'Purchase & Download Now" and "Order
Boxed Copy"?
Time. All our products come with very extensive online manuals,
handbooks, help systems and online tutorials. Only HDK ships with a
paper manual. Plus, with our eDistributor you can order a back-up CD
with your software to be sent to you for a small extra charge . So
you wont miss out on anything by ordering
and downloading the software, but you will be able to start using
the product almost immediately.
Ordering a boxed copy will require delivery time and costs.
Who
is Element5?
Element5 are our preferred Electronic Distributor partner. They’re one
of the largest in the world, and provide you with a highly efficient
and super-secure way to purchase our software online. For more
information about Element5, see the eDistribution FAQ. Element5 have
offices in USA and Europe and can help you with your purchasing and
delivery questions.
I
need help with using the products, what do I do?
I
need training, where do I get it?
RepubliCorp and its network of Associates can provide you with
customized or classroom training for all our products. Please contact
us and we will be able to provide you with pricing and
availability for your area.
How
can I contact Republicorp?
See the About Us section
of this website
What
happened to the Virtual Media brand?
Republicorp International acquired the Virtual Media brand and
products. Republicorp also created the RePublico range of Enterprise
products. The Virtual Media brand will continue to be used for the
technical writing tools and the RePublico brand is used for the
Enterprise products. For more information, see About
Us.
Can
Republicorp help me with my project?
Yes. We maintain a network of highly-skilled Associates that are able
to help you with all aspects of your documentation project. Whether
you need to outsource an entire project, or you just need design
help, or project management, we can match you up with the right
Associate. Please contact
us and let us know what you need. We can arrange an
obligation-free introduction and/or quotation.
For large documentation and intranet projects, our RePublico team and
specialized RePublico Associates will be glad to help you too.
I
still need help deciding, what do I do?
Simple, contact us via the More
Information form and we’ll help you decide. It will be our
pleasure to help.